HEDGR

Complaints Policy

How to make a complaint about Hedgr. Our complaints handling process, escalation path, and how FX and payment complaints are handled.

Hedgr is read-only. It does not execute trades, move funds or give investment advice.

Guides

• FX exposure basics
• SME FX policy template
• Unrealised FX gains and losses
• Realised vs unrealised FX
• Multi-currency invoice cashflow risk
• Xero FX exposure workflow
• QuickBooks Online FX exposure workflow
• Exporter month-end FX reporting
• Multi-entity FX consolidation
• SARB BoP categories after the August 2026 change
• Sage One South Africa FX exposure workflow
• Rand exposure for SA importers and exporters
• IAS 21 and the margin basis: does your FX impact double-count?
• FX risk management software for SMEs
• What FX hedging software does
• Hedge accounting software vs FX exposure software
• FX risk for e-commerce and DTC exporters

Accounting integrations

• Xero
• QuickBooks Online
• Sage Business Cloud Accounting
• Sage One Accounting South Africa
• Holded

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